StockCheck provides a digital, virtual subscription service — online valuation lookups, stock-screening rankings, a custom stock screener, and data-export tools — which activates immediately upon purchase. Because this is a virtual good, please confirm the plan you're choosing meets your needs before paying. Our refund rules are as follows:
If this is your first subscription to a paid StockCheck plan (monthly or yearly), you may request a full refund within 7 calendar days of your payment date, provided you have used 20 or fewer lookups during that period. Email us at the address below; approved requests are refunded to your original payment method within 5 business days.
If a system error caused a duplicate charge, or you can show a purchase was made in error (e.g., accidentally placing the same order twice within a short window), contact support within 30 days of payment. Once verified, we will fully refund the duplicate or erroneous charge.
Subscriptions are processed through Stripe and renew automatically monthly or yearly. You can cancel at any time; your access continues until the end of the current billing period and will not renew again, and any fee already paid for that period is handled under the rules above. To cancel or request a refund, email our support address below with your account email, order number or payment receipt, and the reason for your request. We typically respond within 1–2 business days.
Support email: support@getstockcheck.com
This page does not guarantee the outcome of any specific refund request; approval is subject to our review of the actual circumstances. This policy, together with our Terms of Service and Privacy Policy, forms the complete agreement governing your use of our paid services.